Asoftech Automation records all operation of mouse and keystrokes and saves them as macros. It can play back the recorded macros to automate recorded tasks any number of times.It is very easy to use and doesn't require any programming experience.
CentreDesk is a freeware multi-user helpdesk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use. Fast, easy help desk call logging, easy help desk call tracking, with the fullhistory of all actions taken.
ACA Screen Recorder captures the Windowsscreen actions and sound, saves it as a standard, easily edited, AVI(Audio-Video Interleaved) movie file. This format can be played under Windows, as well as the Internet. More Info: http://www.acasystems.com